Hotel Brands Introduction

Pan Pacific Hotels Group has been a pioneer in luxury hospitality since its inception in 1975 by the Tokyu Group. Acquired by UOL group in 2007, Pan Pacific has maintained its its warm and genuine service, offering a unique blend of luxury and cultural authenticity, creating memorable experiences for travelers worldwide. The group's dedicated to sustainability and community integration, with properties featuring innovative eco-friendly designs like rainwater harvesting and solar energy systems​. The Vision Blueprint of Pan Pacific Hotels Group emphasizes "4Ps": People, Processes, Positive Culture, and Profitability, focusing on creating memorable guest experiences while fostering a culture of trust and respect​. Pan Pacific core values include integrity, respect, teamwork, creativity, and results drive the group to deliver exceptional service and innovate continuously​. This ensures that guests have everything they need to make the most of their stay, embodying a harmonious fusion of luxury and thoughtful service.

PARKROYAL COLLECTION recasts the urban hotel as a living ecosystem: facades draped in jungle greenery, lobbies perfumed with its signature “Passion for Nature” scent, and rooms that shift from boardroom to spa via circadian lighting and an in-room Sleep Ritual. The movement began in Singapore, where PARKROYAL COLLECTION Pickering wraps more than 15,000 m² of sky gardens, reflecting pools and waterfalls around its guest wings, all nourished by harvested rainwater; a rooftop field of 262 solar panels feeds clean power back into the grid while guests forage basil on the hotel’s urban farm for a noon cook-along. Across the bay, its Marina Bay sister expands the farm to 60 edible varieties, transforming harvests into herb-infused spa treatments and zero-waste cocktails that turn pineapple skins into house rum.<br><br>The brand’s green DNA now anchors new skylines. In Kuala Lumpur, a 1990s office block has been reborn as a 13,000-sq-ft living wall fronting 527 rooms; biodegradable amenities, filtered drinking taps and an AI food-waste digester push the property toward near-closed-loop operations. Under the Inspiringly Yours programme, weddings unfold on orchid-scented terraces with potted blooms in place of cut flowers, and carbon-neutral conferences fund regional mangrove plantings.